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Consumer Protection

If you want to report a counterfeiting or commercial fraud case that you or any acquaintance of yours have personally encountered, you may contact any of the law enforcement authorities, entitled to protect intellectual property rights in your country.

UNITED ARAB EMIRATES

Customs Authorities by Emirates Residences:
Dubai Customs ( 800 800 80 / +971 4 417 7777 )
Abu Dhabi Customs ( +971 2 810 2000 )
Sharjah Customs ( +971 6 528 1666 )
RAK Customs ( +971 7 233 3733 )

Dubai Development Economic Department ( +971 4 222 9922 )
Abu Dhabi Development Economic Department ( 800 8811 / +971 2 672 7200 )
Sharjah Development Economic Department ( 600 56 7777 )

Dubai Police ( +971 4 609 9999 )
Abu Dhabi Police ( +971 2 446 1461 )
Sharjah Police ( +971 6 563 3333 )

Customs
Police

Consumer Protection Hotlines & Websites

If you come across counterfeiting or commercial fraud either within the GCC or Yemen, be advised to report it at any of the listed law enforcement authorities in your region immediately.

You can also report the case through below Consumer Complaint hotlines in the U.A.E.

www.adpolice.gov.ae (02-446-1461)

www.dubaipolice.gov.ae (04-609-9999)

www.economy.gov.ae (Abu Dhabi +971 2-613-1111 / Dubai +971 4-314-1555)

Ministry of Economy Consumer Protection toll free no. (600-522-225)

www.moh.gov.ae (Hotline: 800 11111 / Abu Dhabi +971 2-6520500 / Dubai +971 42301000)

www.ded.abudhabi.ae / Consumers Protection (800555)

www.dubaided.ae / Consumer Protection Services (600 545555)

www.adfca.ae (+971 2 818 1111)

www.dm.gov.ae (Hotline: 800-900)